At Access Self Storage, we're proud to employ some of the most dedicated, knowledgeable and helpful people in the self storage industry.
Assistant Manager
- Guildford - Full Time Permanent - £28,136 per annum
- Southampton - Full Time Permanent - £28,136 per annum
Job Purpose: The Principle Objective of the Assistant Manager is to assist with the development of sales activities and to guarantee Access customers an excellent level of service.
Key Responsibilities:
- Contribute to the achievement of the financial targets agreed for the Store
- Identify and suggest opportunities available for increasing occupancy and revenue within the Store on a regular basis.
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
- Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to it’s optimum efficiency.
- Assist with the Identification of unit mix issues within the building and identify and communicate any changes that are required immediately (using the Cut & Carve report to substantiate your proposal) in collaboration with the Store Manager
- Identify any store repair & maintenance issues, report and following up.
- Ensure compliance within or of company operational and financial procedures
Relief Manager
- South-East England - Full Time, Permanent - £30,067
Ideally based in and around Reading. However, the individual should be willing to cover the rest of the stores within the region when needed, i.e Basingstoke, Guildford, Bracknell, Bristol and Kingston
Job Purpose: Provide support within the designated region and when required.
Key Responsibilities:
The Key responsibilities of the Relief Manager is to provide cover within the region and assist with the sales activities to achieve budget and guarantee Access customers receive an excellent level of service. Also, ensuring that the stores comply with company standards and procedures in:
- Operating and financial controls
- Staff Relationships
- Marketing
- Health & Safety
- Housekeeping and Maintenance
- Maintain local awareness of local competitor activity and inform Regional Manager accordingly
- Develop and maintain promotional relationships with local businesses within the region
Store Manager
- West/North-West London - Full Time, Permanent - £36,411 per annum
Ideal for candidates who live within this part of London
The Access Store is the operational heart of the company. The Store Manager is therefore pivotal in ensuring company profitability through the provision of continuous sales activities, excellent customer service and high-level organisational management.
Job Purpose: Provide support within the designated region and when required.
Key Responsibilities:
The Principle Objective of the Store Manager is to develop and sustain activities that ensure maximum profit and optimum customer service is achieved by the Store. To achieve this, the Store Manager will:
- Ensure a Marketing Plan is in place to achieve the store financial targets, at all times ensuring it is carried out effectively;
- Effectively manage and accurately record all enquiries using CMS;
- Monitor and improve conversion rates and mystery shop scores of all staff through observation and coaching;
- Maintain awareness of local market conditions using competitor surveys and customer feedback;
- All standard and ad-hoc reporting is accurate and timely and follows all current company procedures;
- Carry out quarterly Personal Development Plans (PDP’s) and annual appraisals with all members of the team;
- Coach and support all members of the store team to enable them to achieve their highest level of potential;
- Ensure rota’s are fair to all, approved by the Regional Manager and appropriate to the store;
- Maintain company standards of housekeeping, ensuring all areas portray a professional image;
- Account accurately and fully for all monies received into and paid from the Store;
- Complete all managerial and monitoring duties associated with company compliance;
- Ensuring a safe and healthy environment for customers and staff through accurate completion of company checklists;
- Maintain Health and Safety training records and identify in advance, licences and certificates which are due to expire and book the appropriate training course;
- To comply with Health and Safety legislation and identify and report where action needs to be taken;
- To provide help and support to other stores when required;
- Any ad-hoc duties are completed.
Customer Sales Advisor
- Charlton - Full Time, Permanent - £26,265 per annum
- Wandsworth - Full Time, Permanent - £26,265 per annum
- Kingston - Full Time, Permanent - £26,265 per annum
- Battersea - Full Time, Permanent - £26,265 per annum
- Croydon - Full Time, Permanent - £26,265 per annum
- Manchester - Full Time, Permanent - £25,500 per annum
The Access Store is the operational heart of the company. The role of the Customer Sales Advisor is to ensure Access customers receive a consistently high level of service. In addition to providing day-to-day help to our customers, the Customer Services Advisor will contribute to the overall cleanliness appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other Store activities.
The principle objectives of the Customer Sales Advisor are to guarantee Access customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company. To achieve this, the customer service advisor will:
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
- Comply consistently with all company procedures
Staff Benefits:
-
An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
- 20 days holiday per year plus bank holidays
Take a look at some of our latest job openings below, download our application form or contact our HR department on jobs@accessstorage.com
Closing date 23 May 2025.
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