Careers

Store Manager

• Hemel Hempstead - Full Time, Permanent - £36,411 per annum 

Job Purpose: To ensure growth and maximise profitability is achieved at all times. To ensure a safe working environment for staff and customers. To guarantee Access customers an excellent level of service.

Main Responsibilities: 

• To ensure growth and maximum profitability is achieved at all times. 

• To market and sell both space, and the company as one of the leading suppliers of self storage in the UK.  

• To ensure a safe working environment for staff and customers alike by adhering to H&S Policies and Procedures. Ensure a Marketing Plan is in place to achieve the store financial targets, at all times ensuring it is carried out effectively;• Effectively manage and accurately record all enquiries using CMS;

• Monitor and improve conversion rates and mystery shop scores of all staff  through observation and coaching;

• Maintain awareness of local market conditions using competitor surveys and customer feedback;All standard and ad-hoc reporting is accurate and timely and follows all current company procedures;

• Carry out quarterly Personal Development Plans (PDP’s) and annual appraisals with all members of the team;

• Coach and support all members of the store team to enable them to achieve their highest level of potential;

• Ensure rota’s are fair to all, approved by the Regional Manager and appropriate to the store;

• Maintain company standards of housekeeping, ensuring all areas portray a professional image;

• Account accurately and fully for all monies received into and paid from the Store;

• Complete all managerial and monitoring duties associated with company compliance;

Customer Sales Advisor

• Manchester - Full-Time, Permanent - £25,500 per annum

Job Purpose: to guarantee Access customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company

Main Responsibilities:

• Deal effectively with sales enquires from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers

• Maximise every sales enquiry to ensure the store hits its target

• Complete all administrative tasks to ensure compliance with company procedures

• Maintain a clean and tidy store.Will be required to lone work. In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility.

• Will be required to carry our forklifting.

• Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt

• Ad hoc duties

 Call Centre Sales Advisor

• Brentford - Full-Time, Permanent - £25,500 per annum

Main Responsibilities:

• Manage both inbound and outbound sales calls.
• Manage existing customer queries via telephone and email.
• Provide excellent level of customer service to our existing and potential customers and build long lasting relationship with customers.
• Maintain in-depth service knowledge and understanding of Access’ products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers’ requirements and upsell ancillary products.
• Process deposits, communicate the customers’ requirements accurately and schedule follow up contact.
• Ensure accurate enquiry information is stored on the central CRM system with comprehensive information regarding customer requirements.
• Assist with performance reporting.
• Escalate complaints to the appropriate line of authority.
• Comply with all Health and Safety Legislation.
• Any other tasks assigned by the Line Manager and Senior Management.

Staff Benefits:

• An excellent career in a fast-growing business

• Training & Mentoring program for great career progression

• Bi-Annual store bonus Scheme

• Company Sick Pay

• Access to exclusive perks via Perkbox membership

• Long Service recognition

• 20 days holiday per year plus bank holidays
  
  

Take a look at some of our latest job openings below, download our application form or contact our HR department on jobs@accessstorage.com

Closing date 21st July 2025.