At Access Self Storage, we're proud to employ some of the most dedicated, knowledgeable and helpful people in the self storage industry.
Customer Sales Advisor
- Nottingham - Full Time - Permanent - £26,520 per annum
Job Purpose: to guarantee Access customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company
Main Responsibilities
- Deal effectively with sales enquires from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
- Maximise every sales enquiry to ensure the store hits its target
- Complete all administrative tasks to ensure compliance with company procedures
- Maintain a clean and tidy store. Will be required to lone work. In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility.
- Will be required to carry out forklifting.
- Ensure that the store ‘bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt
- Ad hoc duties
Relief Manager
- Region 7 - Full Time, Permanent - £30,969 per annum
commute to locations within South-East England, ideally based in and around Reading/Bracknell. However, the individual should be willing to cover rest of the stores within the region when needed, i.e. Basingstoke, Guildford, Bracknell, Kingston and Reading
Job Purpose: to provide support within the designated region as and when required. To cover the stores within the Region in the absence of the Store Manager or any other staff and to support the Regional Manager. To maximise the sales and profit targets, store compliance and sustain effective relationships within the stores.
Main Responsibilities:
- Provide support and help as directed by the Regional Manager
- Open and close stores as key holder while colleagues are absent
- Promote sales in line with the stores business plan
- Proactively market the store, which will include leaflet drops and business visits
- Ensure the stores achieve their revenue budgets
- As required prepare, present and follow up written quotations for the stores with the Regional Managers guidance
- Maintain and promote excellent financial controls, cash handling, banking and accounting procedures – using the Black Book and 6 of the best as minimum standards
- Ensure that the company administrative systems are maintained and adhered to at all times
- Carry out ad hoc tasks as requested by the Regional Manager
Facilities Management
- Maintenance Operative - London - Full Time - Permanent -£35,000 per annum
Job Purpose: provide high quality and effective maintenance and repair service to our stores.
Main Responsibilities:
- Attend to minor leaks on hot and cold services on pipework
- Replacement of taps/washers
- Clearance of internal waste pipe blockages
- Minor tile replacement and re fixing of sanitary ware
- Other jobs include; carpentry, painting, sheet metalwork, electrical and other tasks assigned by the Line Manager and Head of Department.
Call Centre Sales Advisor
- Brentford - Full Time - Permanent - £26,520 per annum
Job Purpose: manage both inbound and outbound sales calls and respond to existing customer queries via telephone and email.
Main Responsibilities
- Provide excellent level of customer service to our existing and potential customers and build long lasting relationship with customers.
- Maintain in-depth service knowledge and understanding of Access’ products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers’ requirements and upsell ancillary products.
- Process deposits, communicate the customers’ requirements accurately and schedule follow up contact.
- Ensure accurate enquiry information is stored on the central CRM system with comprehensive information regarding customer requirements.
Staff Benefits:
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An excellent career in a fast-growing business
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Training & Mentoring program for great career progression
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Bi-Annual store bonus Scheme
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Company Sick Pay
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Access to exclusive perks via Perkbox membership
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Long Service recognition
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20 days holiday per year plus bank holidays
Take a look at some of our latest job openings below, download our application form or contact our HR department on jobs@accessstorage.com
Closing date 15th May