Having self storage protection is a requirement of renting a storage unit in the UK, and, accordingly, one that we require all of our customers to comply with. It is important not to under value your goods.
While you are under no obligation to use our own Contents Protection, we can arrange this for you starting from as little as £1.69 per £1000 of cover per calendar month, dependent on the value of goods being stored. Cover starts at £4,000 and you will need to protect for the true value of your goods for when you move in.
Our Contents Protection covers you while your goods are held on our premises. Your policy will not cover damage incurred while goods are in transit, when they’re left in public areas, or while they’re being loaded or unloaded from our bay.
In the event that you need to make a claim, it will be settled by replacement, repair, or compensation – depending on what the insurer deems most appropriate. If the result is total destruction of the item or complete loss, you’ll receive the cost of replacing the item as new.
All property is protected by the storage unit insurance policy from the moment it is placed in the facility to the moment it is removed from the unit. If, at any point, you need to change your requirements as outlined in the policy, you should communicate your request to the relevant store manager in writing.
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