FAQ's - Office Space

What are Access Offices and where can I use one

Access Offices can be rented from as little as 3 calendar months. Available in a range of sizes and situated at 35 locations. For more information please see our Access Offices page.

What are your office opening / access times?

Our store opening hours are typically Monday – Friday 08.30 - 18.00, Saturday 08.30 - 17.00 and Sunday 10.00 - 16.00. Store staff are available during this time.

Extended hours’ access to your office can be offered Monday – Sunday 07.00 to 21.00

Entry is granted using your PIN code at the perimeter fence and office entrance.

 

Do I have to pay a registration fee or admin fees?

A one-off legal fee of £270 is charged to draft the tenancy agreement.

Do I need to give you notice when I move out?

Yes, we require 2 months to move out of an Access Office.

What’s the process to move into my Access Office?

1) Documentation verification – When you visit the store we will check your details and completed paperwork.

2) Health, Safety & Security Demonstration – We’ll demonstrate gate and door entry and explain fire evacuation procedures.

 

What documentation is needed to move into my Access Office?

1) Photo ID - Driving licence, passport, national or UK citizen card showing your name and picture.

2) Bank Account Details - A copy of the bank account for the business (not more than 3 months old).

3) First Payment – Your first payment must be made by credit or debit card – it cannot be cash or a personal cheque. We will set up your Direct Debit for all future payments.

4) Contents Insurance – we require a copy of your current insurance documentation.

 

What’s the process to move out of my Access Office?

You can move out at any time during your payment period, you just need to give us 2 months’ notice to move out of an Access Office. 

What’s standard services come with my Access Office?

Your office space comes with a professional reception team, mail handling, utilities, use of the business address, use of the communal kitchen and extended hours access. 

What chargeable services can be added to my Access Office rental?

You can additional pay for mail forwarding, self-storage, archive management, mailboxes, parking and meeting room rental.

I don’t want to commit to a long lease, what’s the shortest rental term?

We can provide short term contracts from 3 months, so you are not tied into a long lease.

Can we design and layout the workspace the way we want?

Yes, the office is rented unfurnished so you can stamp your own style on it. When you leave you will need to hand back the office in the same condition and design as originally rented.

How many people can your meeting rooms accommodate?

We have a variety of meeting room sizes across our Access Offices and most can cater for 1 – 15 people.

How long can I book the meeting room for?

All our meeting rooms can be booked by the hour, half day or full day.

How do I book a meeting room?

You can book your meeting room in person at our office reception or by e-mail.

Can I rearrange my meeting room layout?

You can configure the meeting room to suit your business requirements.  At the end of your booking the room and equipment should be returned to the original layout.

Do you offer drinks or catering?

Complimentary tea, coffee and water is offered with all meeting room bookings. You are free to arrange your own catering services.

What happens if my meeting overruns, or I need the room for longer?

If there are no other bookings after your meeting you can continue to use the meeting room – we’ll update the checkout time and cost.

How early can my guests arrive for the meeting?

Guests can wait in the office reception area for up to 30 minutes before your meeting room booking starts. If there are no meetings prior to your booking your guests can wait in the meeting room. Please arrange this with our office reception team.