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Phone answering

Contact us about phone answering

Answer phone iconReduce your costs and boost sales with our phone answering service. You can have the confidence that important business calls are always answered, even when you’re unavailable.

Your customers will perceive you have a fully staffed office and know someone will always answer their call. This means better customer service and improved word-of-mouth promotion for your business.

We offer a variety of options to ensure the service meets your exact needs including:

  • Flexible answering tariffs to suit all budgets from as little as £35+VAT per month
  • Message taking or voice mail box
  • Messages delivered by telephone, email, fax or SMS - you choose
  • 24 hour answering service option
  • Call transfer service - to landlines or mobiles
  • Easy set up

A dedicated and professional service

So you and your customers receive a consistent and professional service, our service provides:

  • Calls answered in your own company name
  • Dedicated team - so relationships are built with your regular customers, and you
  • Speak with your team any time between 8.30am and 6.00pm - Mon to Fri

We also provide virtual telephone numbers, so you can expand your business geographically and service customers in areas where you don't have a physical presence.

Free week's trial

Pound iconSee how beneficial our phone answering service can be to your business with a free week’s trial - call us now on 0800 731 6026 to arrange yours.

Virtual offices

Combine our phone answering service with our mailbox or mailing address service, and you have a comprehensive virtual office solution which allows you to operate your business in the most flexible way whilst keeping costs low, and your commitments to a minumum.

Find out more about mailboxes and mailing addresses or call 0800 731 6026.

More small business services

Access also offer a host of other small business solutions to help your business operate in the most flexible and cost effective way possible:

  • IP Telephony - use the internet for calls and save on call charges, and make or receive calls from your laptop even when you're out of the office
  • Business self storage - don't use your home for business storage when you can store documents, stock and equipment in an Access Self Storage unit
  • DHL Service Point - save time by sending parcels and recorded mail from an Access Self Storage centre
  • Archive - manage your archiving cost effectively in our North London-based document management facility, and have full access to your files with our receipt and dispatch service
  • Meeting room hire - hire one of our meeting rooms when you have an important presentation or deal to close

Speak to one of our team now on 0800 731 6026 or click on the links below to find out more:

Special offers available. Get a quote or find a store;

Or, select one of our stores

Some of our current deals